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FAQ

  • Q How's the payment? 

    A We provide L/C,D/A,D/P,T/T,Western Union,MoneyGram,Paypal payments for offline orders and online orders
  • Q How long is the delivery time? 

    A For standard machines, it would be 7-10 days; For non-standard machines and customized machines according to client s specific requirements, it would be 15 to 30 days.
  • Q How about the documents after shipment? 

    A After shipment, we ll send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.
  • Q What's the guarantee, in case the machine breaks down? 

    A The machine has 3 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to client s feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.
  • Q This model is not suitable for me, do you have more models available?

    A Yes, we can supply many models. such as advertising cnc router, metal cnc router, wood cnc router, stone cnc router and so on.
    Replacement of some part based on your need. The above are most popular. If it can not meet your requirement, then tell us. We have the ability to make specially according your requirement!

ABOUT US

Jinan Eastrise Innovations Co.,Ltd.is an innovative enterprise engaged in research and development,production,sales and good after-sales service.

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CONTACT US

Email:info@eastrisecnc.com / export01@eastrisecnc.com
Tel:+8653155557430

Whatsapp+8613306415461 /  +8615624033801
WeChat:+8618769810842 / +8615624033801
Address:No.59 Huayuan Road,Licheng District, Jinan City,Shandong Province,China
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