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FAQ

  • Q Does A CNC Machine Come With Software?

    A Yes, we offer paid/free ArtCAM, Alphacam, CypCut, RDWorks, EZCAD, Starcam, Fastcam and more software with CNC machines purchased from EASTRISE, so it will be more convenient for you to operate the machine.  
  • Q How to install the plasma cutting machine?

    A
    1. WHERE TO  LOCATE YOUR PLASMA CUTTING MACHINE
    Before you unpack your machine, select the area where you will use your machine. There are no hard-and-fast rules for its location, but below are a few guidelines.
    1.1 There should be an area around the plasma cutting machine suitable for the length of job that you will be cutting.
    1.2 Adequate lighting. The better the lighting, the more accurate and safely you will be able to work
    1.3 Solid floor. You should select a solid flat floor, preferably concrete or something similar.
    1.4 Close to power source and ground rod.
    1.5 Adequate air ventilation.
    2.  ELECTRICAL CONNECTIONS
    Ensure that when installing the electrical supply to the machine, that 220v single-phase is supplied. For the plasma power supply, refer to the manufacture’s technical manual for power specifications. It is not possible to recommend a breaker size, as this will be dependent on the specification of the machine that you purchase.
    Note: A qualified electrician must carry out the electrical installation.
    3.  PLASMA POWER SUPPLY
    Place the plasma power supply and/or remote arc starter at the rear of the frame. Keep the CNC computer controller as far from the power supply and/or remote arc starter as possible. Follow the power supply grounding diagram found in the system manual.
  • Q How Much Does it Cost to Ship a CNC Machine?

    A The cost of your shipment will depend on its origin, destination, value of CNC machines shipped, service, package weight, size, delivery times, and some unexpected considerations. To get the shipping cost of your CNC machine from EASTRISE, feel free to tell us. we'll estimate the final price for your CNC machine. Please note, customs fees and additional fees may apply for international shipments. Contact your local customs office for more information.  
  • Q How is the packing?

    A Water-proof plastic film package with foam protection in each corner
    Solid Seaworthy Wood Box Package with Steel Belt
    Save space as much as possible for container loading
  • Q Do You Arrange Shipment For The Machines? 

    A Yes, dear esteemed customers, for FOB or CIF price, we will arrange shipment for you. For EXW price, clients need to arrange shipment by themselves or their agents.

ABOUT US

Jinan Eastrise Innovations Co.,Ltd.is an innovative enterprise engaged in research and development,production,sales and good after-sales service.

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CONTACT US

Email:info@eastrisecnc.com / export01@eastrisecnc.com
Tel:+8653155557430

Whatsapp+8613306415461 /  +8615624033801
WeChat:+8618769810842 / +8615624033801
Address:No.59 Huayuan Road,Licheng District, Jinan City,Shandong Province,China
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